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Ways to help people find ease wih change: 13 Facilitator Skills


Skill



Description
Interpersonal ease  Relating to and directing others.
Group functioning   Understanding group dynamics, able to facilitate teamwork.
Training/doing workshops Directing instruction, teaching adults in systematic way.
Educational general (master teacher)   Wide educational experience, able to impart skills to others.
Educational content Knowledge of school subject matter.
Administrative/organizational   Defining and structuring work, activities, time.
Initiative taking Starting or pushing activities, moving directly toward action.
Trust/rapport building   Developing a sense of safety, openness, reduced threat on part of clients, good relationship building.
Support Providing nurturing relationship, positive affective relationship.
Confrontation   Direct expression of negative information, without generating negative affect.
Conflict mediation Resolving or improving situations where incompatible interests are in play.
Collaboration   Creating relationships where influence is mutually shared.
Confidence building Strengthening client's sense of efficacy, belief in self.

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