Ways to help people find ease wih change: 13 Facilitator Skills
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Skill |
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Description |
| Interpersonal ease |
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Relating to and directing others. |
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| Group functioning |
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Understanding group dynamics, able to facilitate teamwork. |
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| Training/doing workshops |
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Directing instruction, teaching adults in systematic way. |
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| Educational general (master teacher) |
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Wide educational experience, able to impart skills to others. |
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| Educational content |
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Knowledge of school subject matter. |
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| Administrative/organizational |
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Defining and structuring work, activities, time. |
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| Initiative taking |
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Starting or pushing activities, moving directly toward action. |
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| Trust/rapport building |
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Developing a sense of safety, openness, reduced threat on part of clients, good relationship building. |
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| Support |
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Providing nurturing relationship, positive affective relationship. |
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| Confrontation |
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Direct expression of negative information, without generating negative affect. |
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| Conflict mediation |
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Resolving or improving situations where incompatible interests are in play. |
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| Collaboration |
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Creating relationships where influence is mutually shared. |
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| Confidence building |
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Strengthening client's sense of efficacy, belief in self. |