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Who are audiences Janet must pitch in order obtain needed resources, and what should her messages be?

Choice A
Janet’s first audiences are internal—teachers and others who must buy into the program.
She chose as her first audience the initial change team. Her message to these teachers focuses on the Cooperative Discipline program and how it relates to the notable quality of education at Eagle School—the way in which the school community has bought into the National Education Goals process and performance outcomes for learners. She plans to do so by relating the program to decreasing the incidence of student misbehavior at Eagle School. She thinks she has selected a group of teachers with common understandings. They had either learned about Cooperative Discipline at the same conference she attended last autumn, or had expressed interest at one time about new approaches to student discipline. Too bad. Janet may have messed up her only shot at these folks. Of course, Elaine could have marshalled support from school district before Janet pitched the teachers. Without support from the superintendent, the project is doomed. He can free up personnel and fiscal resources that Elaine and Janet cannot secure on their own. School library and MIS leaders would have been another audience. Janet needs them to help her obtain print and web information. Then she must pitch to potential program participants—teachers, parents, kids, etc.

Choice B
There are many ways to slice up the universe that needs to hear Janet’s initial message. Choice A is a good start. The key to obtaining needed resources, however, is tailoring content to fit the unique requirements of each audience. One size fits all will not work.

Choice C
Messaging is oversell. For the amount of work that Janet has ahead of her, she can’t spend as much time on communication planning as she would like.

Choice D
Why these choices? None of these statements is accurate.






Who are audiences Janet must pitch to obtain needed resources, and what should her messages be?

You Chose A
Keep these internal audiences in mind. Janet never got to all of them, but they are some of the ones with whom she should have communicated. And with her first pitch, she struck out. It was a good start, but didn’t go far enough. Janet worked hard to craft those phrases for the teachers she pitched—putting a spin on cooperative discipline so that it tapped into educational excellence and quality goals of education. She also made sure that her message focused on outcomes for kids—now and in the future. What she should have added was a brief mention of what cooperative meant, and the ways in which some key roadblocks might be overcome for this group of teachers to participate.

You Chose B
Put Choice A and B together and you and Janet have a great start on how Janet should communicate with her internal and external audiences about needed change.

You Chose C
Wrong! If Janet can’t articulate her message, then she can’t expect the result or change that she desires! And once she has her messages down pat and knows the formula for communication planning, it should be fully integrated into her strategizing. Communication planning only succeeds in sync with other strategic thinking. If it is done after the fact or in isolation, it will fail, and so will the initiative.

Choice D
So, what did would you pitch and how would you tailor your message to the audiences you think need reaching? What did you say that you thought would secure the resources needed for successfully launching and carrying out the project? Suggestions?

Back to Choices


Link to Scene 5